Location

India

Industry

Education

Business Domain

Education

Features

Education Cloud

The app integration with Salesforce facilitates two-way communication between administrators, teachers, parents, and students through WhatsApp.

Project Overview

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The whatsApp integration with Salesforce enhances school/college management by automating key tasks, such as tracking fees, monitoring student performance, and managing time-tables. It provides real-time communication by sending fee details, time-tables, student performance, and activity updates directly to parents or students via WhatsApp, boosting efficiency and engagement.

Challenges & Solutions

Challenges:-

  • The project faced challenges in ensuring real-time synchronization between Salesforce and WhatsApp, as well as managing data security and compliance while maintaining seamless two-way communication among all stakeholders.

Solution:-

  • Implemented the custom Inventory management solution that will keep track of all types of transactions all over the org. Then the custom Inventory is synced back to standard OCI to support the standard Salesforce order management.

Value Addition

1

Enhanced efficiency, real-time updates, seamless communication.